WHAT INFORMATION DO WE COLLECT ?
1. We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:- Contact information such as name, email Address, Address, and telephone number(s).
- Access to geo-location data
- Browser cookies : Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. We may use Flash cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit.
- Web Beacons : They are electronic files (also referred to as clear gifs, pixel tags, and single-pixel gifs) used to record information about how you browse the site.We also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
- Analytics : We use Google Analytics to help us understand how our customers use our website, our apps.
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Sources of Third-Party Information
- Social media platforms (e.g., Facebook, Twitter, Instagram, YouTube) and other online services, subject to your consent and the platform’s settings.
- Publicly available sources, such as postal authorities or government databases.
- Trusted third-party partners, vendors, affiliates, and service providers.
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Categories of Information
- Basic profile information from social media platforms.
- Location data.
- Lists of contacts, friends, or followers.
- Information regarding your activities, interactions, or engagement on social media platforms.
- Other information made publicly available or provided by third parties to help us verify, maintain, or improve our Services.
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Purposes of Processing Third-Party Information
- To provide, maintain, and improve our Services.
- To personalize and enhance your user experience.
- To help prevent, detect, and investigate fraud or unauthorized activity.
- For marketing and advertising purposes, including targeted campaigns, subject to your consent and applicable law.
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Applicability of Privacy Practices
- Any information we collect or receive from third parties is processed in accordance with this Privacy Policy.
- Information collected independently by such third-party websites, applications, or platforms is subject to their respective privacy policies.
- We encourage you to review the privacy practices of any third-party websites or platforms you use.
HOW DO WE PROCESS YOUR INFORMATION ?
We process your personal information for purposes that include, but are not limited to, the following:- Account Management : To facilitate account creation, authentication, and login.To administer, maintain, and keep user accounts in working order.
- Service Delivery : To provide, deliver, and facilitate the requested services.To fulfill and manage orders, payments, returns, and exchanges made through the Services.
- Communications : To respond to user inquiries, requests, or complaints and provide customer support.To send you administrative information, including updates about products and services, changes to our terms and policies, and other service-related notices.To provide you with newsletters, promotions, contests, sweepstakes, and information you request.To send marketing and advertising communications, including special offers on our behalf or on behalf of our affiliates, subsidiaries, or trusted partners (unless you have opted out).
- Business Operations and Improvements : To maintain, improve, customize, and administer the Website, our Services, and products.To perform analytics, research, and business intelligence for internal purposes.To foster and manage relationships with third-party service providers, vendors, affiliates, subsidiaries, and business partners.To resolve technical issues, improve security, and develop new products or services.
- Legal, Regulatory, and Contractual Compliance : To comply with our Terms & Conditions.To comply with applicable laws, regulations, and lawful requests.To fulfill contractual obligations we may have with you.
- Security, Safety, and Fraud Prevention : To protect the security and integrity of our Services.To prevent, detect, and investigate fraud, unauthorized activities, or other harmful conduct.To save or protect an individual’s vital interest, including to prevent harm.
- Consent-Based Processing : For any other purposes disclosed to you at the time your information is collected and/or for which you provide consent.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION ?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
LINKED TO OTHER WEBSITES ?
Our Services may contain links to websites or services not owned or controlled by us, including links to third-party social media platforms (e.g., Facebook, Instagram, Twitter, YouTube) or to third-party offers, contests, sweepstakes, or transactions.- This Privacy Policy applies only to information collected by us through our Website and Services.
- We are not responsible for the privacy, security, or information-handling practices of any third-party websites, platforms, or services.
- Any information collected by such third parties is subject to their own privacy policies.
- Links to third-party websites or content do not constitute or imply endorsement or recommendation by us.We encourage you to review the privacy policies of other websites you visit before providing personal information.
INFORMATION SECURITY ?
- We implement commercially reasonable safeguards designed to protect your information. However:
- No method of transmission over the Internet or method of electronic storage is 100% secure.
- We do not guarantee or warrant the absolute security of your information.
- We are not responsible for the circumvention of any privacy settings or security measures.
- You agree that we will not be liable for misuse, unauthorized access, acquisition, deletion, or disclosure of your information by third parties.
- If you believe your information has been improperly accessed, please contact us promptly (see “HOW CAN YOU CONTACT US ABOUT THIS NOTICE”).
DATA RETENTION ?
- We retain your information as long as necessary to provide our Services and for legitimate business purposes.
- You may request account cancellation or withdrawal of consent by contacting us at [email protected].
- We will continue to retain and use information as required to comply with legal obligations, resolve disputes, and enforce agreements.
- In accordance with routine recordkeeping practices, certain records may be deleted. We are not obligated to retain information indefinitely.
HOW WE WILLL CONTACT YOU ?
- We, our affiliates, and/or trusted service providers may contact you electronically (including email) regarding:
- Product updates, service information, or policy changes.
- Targeted advertisements and marketing communications.
- See “Your Rights” below for how to manage or opt out of such communications.
YOUR RIGHTS ?
Accessing, Correcting, or Deleting Your Information
Right to request deletion of the data — Request to delete You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities. To access, correct, or delete your Information, please send us an email at [email protected]. Right to be informed — Request to know- Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.